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If you see a charge labeled "friendlyfluffies" on your billing or bank statement
"friendlyfluffies" on your billing or bank statement, it signifies a purchase from "friendlyfluffies" or its parent company, a subscription renewal, or a purchase made by a family member through "friendlyfluffies" or its parent company.
If you're still uncertain about the charge
Can’t find a charge at friendlyfluffies.com? See if another account or a family member made the purchase at friendlyfluffies.com.
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Look in your email archive for messages saying "Thank you for your purchase" or "Order summary".
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Check for a payment receipt that aligns with the amount listed on your statement.
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On the email receipt, identify sender of the email and check the domain's website. Example, "support@DOMAINWEBSITE.com"
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Visit the store's domain's website to see if you recognize the website.
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If you recognize the website:
- Check the top of the website and click "Contact Us"
- Go to the footer and click for "Submit a Ticket"
Contact friendlyfluffies Support
If you checked the domain's website above and your emailed receipts and you're still not sure why you were charged, contact friendlyfluffies Customer Service.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.